शिपिंग नीति

Shipping Policy

Last Updated: 29-08-2026

At LunoraKart, we work to make sure your order reaches you safely and as quickly as reasonably possible.

1. Order Processing

Orders are generally processed within 24-48hrs business days after successful payment/order confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

Processing times may be longer during sales, promotional periods, holidays, or periods of unusually high order volume.

2. Shipping Methods

We currently offer shipping through available courier and logistics partners.

Available shipping methods may include:

  • Standard Shipping: [8-9 BUSINESS DAYS]
  • Express Shipping: [5-7 BUSINESS DAYS]

The shipping option available for your order will be displayed during checkout where applicable.

3. Delivery Timeframes

Estimated delivery time after dispatch is approximately [4-5 BUSINESS DAYS].

Delivery times may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Remote or difficult-to-reach locations
  • Transportation or logistical disruptions

Delivery estimates are not guaranteed unless expressly stated otherwise.

4. Shipping Costs

As per medium.

6. Delivery Issues

If your order appears delayed, please first check the tracking information provided.

If your order has not arrived within the expected timeframe, contact us at:

Whatsapp-6305096243

Please provide your order number and relevant delivery details so we can investigate the issue.

7. Incorrect Address

Customers are responsible for providing an accurate and complete delivery address.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before we can resend the order, where applicable.

8. Damaged Packages

If your package appears visibly damaged when delivered, please document the condition of the package and contact us as soon as possible at [whatsapp-6305096243].

Where possible, retain the original packaging and provide photographs or videos to assist with the investigation.